975 Malaysia Platform Terms and Conditions – Complete Guide for Players

By accessing, registering for, or using any part of the 975 platform – whether via the website, iOS or Android mobile app, or any other digital channel provided by 975 – you acknowledge that you have read, understood, and agree to be fully bound by these Terms and Conditions.

These Terms and Conditions form a legally binding agreement between you ("User" or "Player") and 975 ("Platform", "We", "Company"). This agreement takes effect from the moment you first use any 975 service, including before account registration is completed.

975 reserves the right to update or amend these Terms and Conditions at any time without prior notice. The latest version will always be available on this page with a clearly stated update date. Continued use of the 975 platform following any changes will be deemed acceptance of the updated terms.

To register and use 975 services, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above on the registration date and throughout the period of platform use.
• Not a citizen or resident of any country or territory where access to online gambling services is prohibited.
• Having full legal capacity to enter into a binding agreement under the laws of your jurisdiction.
• Not currently on any self-exclusion list submitted to 975 or any related responsible gambling programme.

Registration & KYC Verification Process

Each user is only permitted to hold one (1) account active on the 975 platform. Registering multiple accounts using the same identity, phone number, IP address or payment method is strictly prohibited and may result in the termination of all associated accounts along with forfeiture of any existing balances.

975 conducts a strict identity verification process (KYC – Know Your Customer). You may be required to submit supporting documents including a copy of your ID, proof of address, and proof of ownership of your payment method. Failure to provide the requested documents within the specified timeframe may result in account suspension until verification is complete.

All information provided during registration and the KYC process must be accurate, complete and up to date. 975 is not responsible for any losses arising from inaccurate or incomplete information provided by the user.

The 975 platform provides a variety of deposit and withdrawal methods suited for Malaysian players, including FPX bank transfers, local e-wallets and instant bank transfers. All financial transactions on the 975 platform are processed through secure, encrypted channels.

Deposit Policy

• The minimum deposit amount is as stated on your account's deposit page and is subject to change from time to time.
• Deposited funds may only be used for wagering purposes within the 975 platform.
• 975 does not accept third-party deposits – the payment method used must be registered in the name of the account holder only.
• All deposits are subject to security checks and verification processing before credits are applied to the account.

Withdrawal Policy

• Withdrawal requests will be processed within 15 minutes to 24 hours depending on the chosen method and account verification status.
• Withdrawals may only be made to a bank account or e-wallet registered under the same name as the player.
• 975 reserves the right to request additional verification before approving withdrawals that exceed certain limits, as a standard security measure.
• Any attempt to withdraw funds obtained through fraudulent activity or system manipulation will be declined and the account in question will be immediately blocked.

975 offers a variety of bonuses and promotions from time to time for both new and existing players. All bonuses and promotions are subject to specific terms stated alongside each offer, and those terms form part of these general Terms and Conditions.

General Bonus Terms

• Each bonus has a wagering requirement that must be met before bonus funds can be converted into withdrawable cash.
• Welcome bonuses are only eligible for players registering for the first time and making their first deposit.
• Using multiple accounts to claim the same bonus constitutes fraud and will result in cancellation of all bonuses and account closure.
• 975 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• In the event of a conflict between the terms of a specific promotion and these general Terms and Conditions, the specific promotion terms shall apply.

Bonus Abuse

Any attempt to abuse the 975 bonus system – including but not limited to arbitrage betting, use of automated software or coordination across multiple accounts – will be considered a serious violation of these Terms and Conditions. 975 reserves the right to void bonuses, reject withdrawals and close accounts involved in such activity.

As a 975 player, you agree to use this platform fairly, honestly and in the spirit of responsible entertainment. The following activities are strictly prohibited on the 975 platform:

• Using software, bots, automated scripts or any other tools to manipulate games or transactions.
• Colluding with other players to cheat the system or manipulate game outcomes.
• Uploading, transmitting or distributing content that is unlawful, threatening, abusive or harmful to any party.
• Attempting to gain unauthorised access to systems, servers, or other users' accounts.
• Using the 975 platform for any money laundering or illegal activity financing.
• Providing false information or impersonating another person during registration or the KYC process.

975 uses advanced monitoring technology to detect suspicious activity. Any violation of fair use policies may result in a warning, temporary suspension, or permanent account closure depending on the severity of the violation.

Your account security is a shared responsibility between you and 975. While 975 continuously invests in bank-grade security infrastructure including 256-bit SSL encryption and two-factor authentication (2FA), you as the user also play an important role in keeping your account secure.

• Keep your password confidential and do not share it with anyone, including 975 staff – we will never ask for your password.
• Use a strong, unique password that is not used for any other account.
• Enable two-factor authentication (2FA) for an extra layer of protection on your account.
• Log out of your account after every session, especially on shared devices.
• Notify the 975 support team immediately if you suspect any unauthorised activity on your account.

975 is not liable for any losses arising from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.

975 reserves the right to suspend or terminate any user's account at any time, with or without prior notice, for reasons including but not limited to:

• Violation of any section of these Terms and Conditions.
• Fraud, money laundering or any illegal activity involving the account.
• Failure to provide the requested KYC documents within the specified timeframe.
• Using multiple accounts for unauthorised purposes.
• Instructions from the relevant regulatory authorities.

If your account is terminated for reasons unrelated to fraud, any valid balance in your account will be returned to you once all reviews have been completed. This process may take up to 30 business days.

You may also request to close your own account at any time by contacting the 975 support team. Voluntary account closure requests will be processed within 5 business days.

The 975 platform is provided "as-is" without any express or implied warranties. 975 makes every effort to ensure the platform operates without interruption and free from errors, however we cannot guarantee uninterrupted availability under all circumstances.

• 975 is not liable for any losses arising from technical disruptions, system maintenance, or circumstances beyond our control.
• The outcome of all games is final once confirmed by the 975 system. Any dispute regarding a game outcome must be submitted within 24 hours.
• 975 is not responsible for any financial losses incurred by players as a result of their own wagering decisions.
• Under no circumstances shall 975's maximum liability to any user exceed the net deposit amount made by that user in the 30 days prior to the claim.

975 reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes via their registered email or in-platform notification at least 7 days before the changes take effect, except where immediate changes are required for security or legal compliance reasons.

All updated versions of the Terms and Conditions will be available on this page with a clear update date. You are encouraged to review this page periodically. Continued use of the 975 platform after the effective date of any changes constitutes acceptance of the updated terms.

If you do not agree with any changes to the Terms and Conditions, please stop using the platform and contact our support team to close your account.

If you have any questions regarding these Terms and Conditions, or wish to submit a complaint about your use of the 975 platform, our customer support team is available to assist you 24 hours a day, 7 days a week.

All complaints will be acknowledged within 24 hours and thoroughly investigated. 975 is committed to resolving every complaint in a fair, transparent and timely manner. A final decision on any dispute will be communicated to the user within 14 business days from the date the complaint is received.

For disputes that cannot be resolved through standard customer support channels, you may request a review by 975 senior management via our official email. All communications will be recorded and retained for reference and compliance purposes.

• Support Email: [email protected]
• Response Time: Within 24 hours (business days)
• Live Chat: Available 24/7 on the platform and mobile app