PRIVACY POLICY

975 Privacy Policy – Our Commitment to Protecting Your Personal Data

975 respects the privacy of every Malaysian player. This document clearly explains how we collect, use, store, and protect your personal information in accordance with the latest data protection standards. Last updated: January 2026.

256-bit SSL Encryption
All data encrypted
No Data Sales
Your data is never sold
Full User Rights
Access, correction & deletion
Updated Jan 2026
Latest version
Important Note: This Privacy Policy describes the privacy practices of the 975 platform. By using our platform, you agree to the collection and use of information as described here. Please contact us if you have any questions.
1

Introduction & Scope of the Privacy Policy

The 975 platform takes our responsibility to protect the privacy and security of every player's personal data seriously. This Privacy Policy is designed to ensure you fully understand how your personal information is managed from the moment you first visit the 975 website through to becoming an active member of our platform.

This policy covers all 975 service channels including the official website at 975.plus, the mobile app for iOS and Android, and all official communications between 975 and its users. The information collected and how it is used are governed entirely by the provisions of this Privacy Policy.

975 operates in compliance with internationally recognised data protection requirements. We are committed to collecting no more information than necessary, retaining data no longer than required, and not sharing your data with unauthorised parties without your explicit consent.

975 never sells players' personal data to third parties for marketing or commercial purposes. This is our absolute commitment to all platform users.
2

Types of Information We Collect

975 collects various categories of information to ensure the platform operates securely, meets KYC (Know Your Customer) requirements, and delivers a personalised experience to every user.

Identity & Registration Information

  • Full name as shown on official identification documents
  • Date of birth and identity card or passport number
  • Email address and mobile phone number
  • Current residential address
  • Chosen username and password (passwords are stored in an unreadable hashed format)

Financial & Transaction Information

  • Bank account number and bank name (for deposit and withdrawal processing)
  • Registered e-wallet details
  • Deposit and withdrawal transaction history
  • Wagering records and gaming activity
  • Account balance and bonus history

Technical & Usage Information

  • IP address and geographic location (country and city only)
  • Device type, operating system and browser version
  • Login session data including date, time, and duration
  • Pages visited and navigation patterns within the platform
  • Cookie data and device identifiers
All identity verification documents uploaded during the KYC process are stored in an encrypted server environment and are accessible only to authorised personnel.

Data Category Summary

Data Categories Example Primary Purpose
Identity Name, IC, date of birth KYC & age verification
Relationship Email, phone Communication & security
Financial Bank number, transaction history Payment processing
Technical IP, device, browser Security & fraud prevention
Usage Game history and activity Service enhancement
3

How We Use Your Information

Every piece of information collected by 975 is used for specific and legitimate purposes. We do not use your data for any purpose other than those stated below without obtaining your prior consent.

  • Account management: Creating, verifying and maintaining your player account, including the KYC process required for compliance.
  • Transaction processing: Managing deposits, withdrawals and all financial transactions accurately and securely.
  • Platform security: Detecting and preventing fraud, unauthorised access, money laundering and other harmful activities.
  • Customer support: Providing effective assistance when you contact the 975 support team.
  • Service communications: Sending important notifications related to your account, transactions and security updates.
  • Responsible gaming: Monitoring usage patterns to identify signs of problem gambling and provide appropriate support.
  • Platform enhancement: Analysing usage data in aggregate (without identifying individuals) to improve the user experience.
  • Legal compliance: Fulfilling reporting and record-keeping obligations required by relevant authorities.

975 applies the principle of limited purpose in data management — information collected for one purpose will not be reused for an unrelated purpose without your consent.

4

Sharing Information with Third Parties

975 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where sharing information is necessary for the continued operation of the platform:

Trusted Service Providers

975 works with carefully selected third-party service providers to support platform operations. These providers are granted access only to the information necessary for their specific tasks and are bound by strict confidentiality agreements:

  • Payment processors and financial gateways that handle deposits and withdrawals
  • Identity verification service providers for the KYC process
  • Gaming software providers that operate the casino and sports platform
  • Cloud service providers that store data in a secure environment

Legal Requirements

975 may disclose user information to authorities when required by law, court order, or a legitimate official investigation. In such cases, we will disclose only the minimum information required and will notify you where permitted to do so.

All third-party providers with access to 975 player data have signed data processing agreements requiring them to uphold data protection standards equivalent to those of 975.
5

Data Security & Technical Protection

975 continuously invests in comprehensive security infrastructure to ensure your personal data is always protected against unauthorised access, loss, modification, or unintended disclosure.

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and the 975 servers is encrypted using bank-grade encryption protocols.
  • Secure password storage: Player passwords are stored using strong cryptographic hashing algorithms – we cannot read your password even if we wanted to.
  • Two-factor authentication (2FA): An additional security layer is available for all accounts to prevent unauthorised access even if a password is compromised.
  • 24/7 Monitoring: An automated monitoring system operates around the clock to detect and respond to security threats in real time.
  • Internal access controls: Staff access to player data is restricted on a need-to-know basis and logged for audit purposes.
  • Regular security testing: Security audits and penetration testing are conducted regularly by independent parties to identify and address vulnerabilities.

While 975 takes all reasonable precautions, no system is 100% guaranteed. In the event of any security incident involving your data, 975 will notify you within 72 hours of the incident being confirmed.

6

Cookies & Tracking Technologies

The 975 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform performance. The following types of cookies are used:

Essential Cookies

These cookies are required for core platform functions such as login session management and security. Without them, the platform cannot operate properly. Essential cookies cannot be disabled.

Performance & Analytics Cookies

Used to understand how players interact with our platform in aggregate. Data collected is anonymised and helps us improve the user experience. You may disable these cookies without affecting core platform functionality.

Functional Cookies

Allowing the platform to remember your preferences such as language, display settings and saved login details. Disabling these cookies may affect some convenience features of the platform.

You can manage your cookie settings through your browser settings at any time. Please note that disabling all cookies may affect your experience on the 975 platform.

7

Data Storage & Deletion

975 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active account data: Retained for the full duration your account is active and in good standing.
  • Data after account closure: Financial records and KYC documents are retained for a minimum of 5 years after account closure, in compliance with anti-money laundering regulatory requirements.
  • Technical logs: Server log and session data is retained for 12 months and then automatically deleted.
  • Support communication records: Customer support conversation history is retained for 3 years for quality assurance and dispute resolution purposes.

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

8

Your Rights Regarding Personal Data

As a 975 platform user, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 days.

Right to Rectification

If your data is inaccurate or incomplete, you may request a correction at any time through your account settings.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for specific purposes, including marketing communications.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service.

Right to Restriction of Processing

In certain circumstances, you may request that the processing of your data be restricted while a review is carried out.

To exercise any of the above rights, please contact our privacy team by email at [email protected]. All requests will be acknowledged within 48 hours and resolved within 30 business days.

9

Changes to the Privacy Policy

975 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Every updated version will clearly state the latest revision date at the top of this page.

For significant changes affecting how we use your personal data, 975 will notify you via registered email or in-platform notification at least 7 days before the changes take effect. For minor changes such as language corrections or clarifications, changes will take effect immediately.

Continued use of the 975 platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy terms. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.

10

Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 975 handles your personal data, we encourage you to contact us directly. Our privacy team is committed to providing transparent and satisfactory responses.

  • Privacy Email: [email protected]
  • Response Time: Within 48 hours (business days)
  • Live Chat: Available 24/7 via the 975 platform and app
  • Communication Language: Bahasa Malaysia and English

We value feedback from our players and are always working to improve our privacy practices based on the input we receive. Do not hesitate to reach out to us – your privacy is our priority.

The Data Protection You Deserve

975 builds the trust of Malaysian players through transparent privacy practices, cutting-edge security technology, and an ongoing commitment to personal data protection.

Bank-Grade Encryption

All data travelling across the network between your device and the 975 servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.

Secure & Encrypted KYC

Identity documents you upload for the KYC process are stored in an encrypted environment and accessible only by authorised personnel with a full audit trail.

Two-Factor Authentication

An additional security layer via 2FA protects your account even if your password is compromised. Enable 2FA from your account settings today for maximum protection.

No Data Sales

This is not merely a promise – it is an absolute policy of 975. Your personal data has never been and will never be sold to any third party for marketing or commercial purposes.

Immediate Incident Notification

In the event of any security incident that may involve your data, 975 is committed to notifying you within 72 hours of the incident being confirmed.

Independent Security Audits

975's security infrastructure undergoes regular penetration testing and audits by qualified independent parties to ensure data protection standards are always maintained at the highest level.

YOUR PRIVACY IS GUARANTEED

Join 975 with Complete Confidence – Your Data Is Always Protected

Register your 975 account today and enjoy a safe, transparent, and exciting online gaming experience. Your privacy and data security are our top priority at all times.

Bahasa Melayu